588 private resolutions on the desk record. Not 100%. The rest turned on attitude.

Before exhibits

The file opens on your attitude, not on your opponent.

People who will not fix their own part of the problem are why this desk will not say 100%. Answer honestly. A “no” does not start a file. You can change the answer when it is true.

  1. 01

    If the papers show you also broke the deal, will you write that down?

  2. 02

    Will you include documents that do not help you?

  3. 03

    Do you want a result both people can perform, or a result that punishes?

  4. 04

    Will you answer in writing, on a date you agree to?

  5. 05

    Do you understand this room is not a court and not a law firm?

  6. 06

    Do you understand we will not promise a result?

Answer every question. The desk does not guess.

Leave a note on this device

Nothing is transmitted. Nothing is filed. This is your copy to bring if you sit the desk. Use a first name or an initial — not a legal caption.

What to gather

  • The writing, if there is one — the whole page.
  • Messages in order, not a selection.
  • Photos with dates, and payments with dates.
  • What you received, not only what you paid.
  • The part you would rather leave out. Write it before you are asked.